Workspaces and members

Your Cloud account starts with a personal workspace. You can also join a workspace through an invitation. Use the workspace dropdown in the dashboard sidebar to choose where you manage mailboxes, agent keys, members, and billing.

Mailbox connections, agent authorizations, billing, and usage belong to the selected workspace. Account settings, including your password, apply across workspaces. An agent key stays tied to the workspace where you created it; changing the dashboard selection does not move the key.

The owner can rename the workspace in Settings. New personal workspaces use the owner's name; existing names stay as saved.

Invite a member

Only Business workspace owners can invite members. Open Members, enter the recipient's email address, and send the invitation. Each pending invitation reserves one purchased member slot for seven days, including when email delivery fails.

The recipient opens the invitation, signs in or creates an account, verifies the invited email address, and explicitly accepts. Creating an account alone does not join the workspace. The invitation must still be valid and the workspace must have Business capacity when accepted.

Owners can resend or revoke invitations from Members. Resending replaces the old link and starts a new seven-day reservation, subject to available capacity. Revoking or expiring an invitation releases its reservation. Invitation email is limited to twenty attempts per workspace in a rolling hour and one per recipient per minute; resends and failed attempts count.

Owner and member access

Members can view the workspace roster. Owners manage billing, invitations, workspace names, and member removal. Connecting a mailbox does not give every workspace member access to its mail. OAuth connections and agent keys use their selected mailbox grants and permissions.

Capacity and member removal

Purchased Business capacity includes the owner, current members, and pending invitation reservations. Buy enough member slots in Billing before inviting someone else.

Reducing purchased capacity can block invitation acceptance and provider access for excess members. The owner keeps access first; the remaining slots follow member user-ID order. Mailboxes beyond the plan's capacity lose provider access in creation order. These changes do not delete members' accounts.

An owner can remove a member after confirmation, even when the subscription is suspended or over capacity. Removal deletes that member's mailbox connections and agent keys in this workspace. Their account, other workspaces, and mail at their provider remain. Removing a member does not reduce purchased capacity; change that separately in Billing.

Check any uncertain sends before removal, since the affected mailbox connections and send records are deleted.